Consulting by Industry Leaders

Stop the cycle of training that doesn’t translate to real-world results. BP Consulting puts you on the dealership floor with a seasoned professional, learning the ins and outs of the business firsthand.

TYPES OF TRAINING

In-Dealership

Click to learn more

Seminars

Click to learn more

Live Webinars

Click to learn more

Online Courses

Click to learn more

Master the Process with
In-Dealership Training!

  • Defining Sales Management
  • Adopting a Sales Process
  • Importance of Implementing a Sales Training Program
  • Goal Setting
  • Techniques to Hold Accountability
  • Conducting Group Sales Meetings
  • Conducting Weekly One-On-One Meetings Utilizing Process Pro's Prospect Management System
  • Conducting a Daily Sales Huddle
  • Sales Management Reporting
  • Utilization of the Desk Management / Vehicle Desk Log
  • Road to the Sale for F&I
  • Advanced Features of Process Pro
  • F&I Leadership
  • Customer Interview
  • Menu Presentation
  • Interview and Menu Presentation Video Recording
  • F&I Product Overview
  • Handling Objections
  • Vehicle Service Contract Closes
  • Laws, Regulartions, and Compliance
  • Service Advisor Training... In the Lane!
  • Service & Parts Management Training
  • Understanding Financial Statements
  • Managing Profit Margins
  • Motivating Employees to Change
  • Retaining Gross Profit
  • Effective Labor Rate & Fixed Absorption Increases
  • Managing Parts Inventory
  • Processing Warranty Claims Properly
  • Implementing Labor & Parts Matrix & Sliding Scale
  • Facility Utilization
  • Maximixing Service Advisor Labor Sales
  • Repair Order Analysis
  • Marketing your Service & Parts Department
  • Service BDC Implementation
  • Implement 20 group management meetings
  • Introduction to BDC
  • Utilizing Process Pro
  • Honing in on Your Skills During Incoming and Outgoing Calls
  • Role Playing

  • Defining Sales Management
  • Adopting a Sales Process
  • Importance of Implementing a Sales Training Program
  • Goal Setting
  • Techniques to Hold Accountability
  • Conducting Group Sales Meetings
  • Conducting Weekly One-On-One Meetings Utilizing Process Pro's Prospect Management System
  • Conducting a Daily Sales Huddle
  • Sales Management Reporting
  • Utilization of the Desk Management / Vehicle Desk Log
  • Road to the Sale for F&I
  • Advanced Features of Process Pro

  • F&I Leadership
  • Customer Interview
  • Menu Presentation
  • Interview and Menu Presentation Video Recording
  • F&I Product Overview
  • Handling Objections
  • Vehicle Service Contract Closes
  • Laws, Regulartions, and Compliance

  • Service Advisor Training... In the Lane!
  • Service & Parts Management Training
  • Understanding Financial Statements
  • Managing Profit Margins
  • Motivating Employees to Change
  • Retaining Gross Profit
  • Effective Labor Rate & Fixed Absorption Increases
  • Managing Parts Inventory
  • Processing Warranty Claims Properly
  • Implementing Labor & Parts Matrix & Sliding Scale
  • Facility Utilization
  • Maximixing Service Advisor Labor Sales
  • Repair Order Analysis
  • Marketing your Service & Parts Department
  • Service BDC Implementation
  • Implement 20 group management meetings

  • Introduction to BDC
  • Utilizing Process Pro
  • Honing in on Your Skills During Incoming and Outgoing Calls
  • Role Playing

Offering Several Training Seminars!

Executive Management Seminar
Sales Management Training Seminar
F&I Managers Training Seminar
Internet Managers & Reps Training Seminar
BDC Manages & Reps Training Seminar
Advanced F&I Training Seminar
F&I Compliance Seminar
Sales Staff Training Seminar
Internet/Digital Services Training Seminar
Service Advisor Training Seminar
Service Manager Training Seminar
Parts Manager Training Seminar

Convenient Live Webinar Training

Live webinar training offers a powerful blend of convenience and engagement. Learners can participate from anywhere with an internet connection, eliminating travel costs and time constraints. Unlike pre-recorded sessions, webinars allow for real-time interaction with the instructor through Q&A sessions and live chat, fostering a more dynamic learning experience. This immediacy is key to keeping participants focused and allowing them to clarify doubts as they arise.
Learn at your own pace
Augments our in-store experts
Live remote customer support

Choose from our expansive Online Courses

Increase revenue with our Business Development services

Virtual BDC

Click to learn more

Digital Services

Click to learn more

Mass Email

Click to learn more

Direct Mail

Click to learn more

Virtual BDC

  • Stop the clock on internet leads in a timely fashion to comply with manufacturer requirements
  • Increase your closing ratio on internet leads
  • Ensure important “revenue potential” follow-ups are completed
  • Trained phone professionals increase your appointments
  • Brand recognition for your dealership
  • Real time integration with the Process Pro Software’s showroom appointment monitor
  • Unbiased customer feedback, including updates to active prospect information and lost sales data
  • Includes all local and long distances phone charges
  • Industry best practice follow-up schedule
  • Monthly performance reporting

Digital Services

  • Search engine optimization - increase web traffic by appearing near the top of search results on the most popular search engines
  • Search engine marketing - promote and advertise your website to increase visibility in search engine results
  • Behavioral advertising - tag prospective customers that are researching your brands, products, & services
  • Craigslist advertising - management - maximize ROI for inventory management
  • Social media marketing - we help you utilize social media to connect and engage with customers
  • Reputation management - protect your dealership’s hard earned reputation and goodwill
  • Mobile app development - a mobile application developed specially for your dealership to allow customers to easily interact with your dealership

Mass Email

Program Highlights
  • Our In-store Consultants will help you implement unique e-marketing campaigns and apply industry best practices to your email communications
  • Email marketing campaigns are individualized to your goals
  • Custom design available, as well as email templates with your logos for brand recognition
  • Deliver coordinated & integrated e-marketing content aligned with concurrent print, social media, and TV ad campaigns
  • Video email and text services available
  • Integrates with our Virtual BDC follow up service program
Reporting & Compliance
  • Track recipients that opened your email and know which links they clicked
  • Deliver feedback and action plans for optimizing ROI
  • Keep track of a “do not contact” list
  • Ensure email content is compliant with state and federal guidelines
  • Content optimized to minimize black listing of your email marketing
  • Customized reports and graphs available

Direct Mail

  • Save time and money - our consultants can help you get the most out of your marketing with mailing lists and customized campaigns
  • Reach your customers - our data services team will help you design and implement the most effective campaign to reach your customers
  • Manufacturer co-op - utilize your Manufacturer Co-op reimbursement for your direct mail campaign
  • Customer loyalty programs - use direct mail to create a customer loyalty program for your service department

We offer various packages and special promotions to customize your marketing strategies. Ask your consultant about the program details.

Contact Us

Successfully sent.
Scroll to top